wheres my items …..

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  • October 24, 2020 at 11:59 am #57
    Anonymous
    Inactive

    Bigtreetech is on my mind they take my money and i dont get my items it is not the first time this has happened but with my last 3 orders totalling over 300 pounds ..not regarding the 1000 pounds i have spent with this company in the past and had no issues but now they do not comminicate with me i have proof of purchase i ask them for help they do not respond i have to spend my time writing comments on there page as to get a reaction …and now they have stopped me from commenting rarther than sort it out …they have great components but very very poor customer relations…and now i feel like they stealing my money as i still not recived my order…… any help any one …greatley aprh.
    DescriptionUnit priceQtyAmount5pcs/Lot 3D printer 3D V6 Extra Nozzle Stainless Steel Nozzle 0.25mm/0.4mm/0.8mm for 1.75/3.0 for 3D printer – 1.75/0.4 / 5pcs
    $3.75 USD1$3.75 USD📷BIGTREETECH Reply V1.2 Automatic Shutdown Module After Printing
    $15.59 USD1$15.59 USD📷BTT SFS V1.0 Smart Filament Sensor Detection Stuck Blocking Filament Module
    $17.98 USD1$17.98 USD📷BIGTREETECH 3010 4010 Fan LED Cooling Fan 30MM 12V 5V 2Pin DC Cooler Small Cooling Fan lights 3D Pinter Parts For j-head hot…
    $8.90 USD1$8.90 USD📷BIGTREETECH 3010 4010 Fan LED Cooling Fan 30MM 12V 5V 2Pin DC Cooler Small Cooling Fan lights 3D Pinter Parts For j-head hot…
    $8.90 USD1$8.90 USD📷BTT SKR V1.4 & SKR V1.4 Turbo 32-Bit Control Board with DCDC /WIFI/Writer Module – Czech warehouse / SKR V1.4 Turbo+DCDC Mod…
    $37.26 USD1$37.26 USD📷BIGTREETECH S42B 42 Stepper Motor Closed Loop Driver Board with OLED Display – S42B V1.0 / With OLED / With 42 Stepper Motor
    $24.33 USD1$24.33 USD📷Discount
    -$3.72 USD1-$3.72 USD📷Subtotal:$112.99 USDDiscount:-$0.00 USDShipping and packing:$1.32 USDInsurance:—-Total:$114.31 USDExchange rate: 1 GBP = 1.22098 USDAmount you’ll pay (transaction currency):£93.62 GBP
    Receipt No: 3214-3669-2459-7645
    Please keep this receipt number for future reference. You’ll need it if you contact customer service at Chen Hong or PayPal.

    March 13, 2021 at 5:25 pm #217
    KevinSi96
    Participant

    Hi I’m having issues with the order too, I payed via paypal, but the status says payment failed, yet they took the money.
    Have you solved your problem or should I call paypal and as for help to get the money back?

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